Aura AI
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Last Updated: July 8, 2025 Official URL: https://foundation.xalorra.com/privacy

At Xalorra Foundation, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use Aura by Xalorra (“Aura”, “the Service”).

By using the Service, you agree to the terms described below.

  1. Information We Collect We may collect the following types of data:

a. Account Information Email address, name, and authentication data (when you sign up or log in)

b. Usage Data Interaction history with the AI

Log files, browser type, IP address, and device metadata

Timestamps of requests

c. Input Content Any text, data, or files you enter into Aura (used to process responses)

  1. How We Use Your Data We use the data to:

Provide and improve the AI assistant experience

Maintain security and prevent abuse

Communicate with you (if necessary)

Improve the model through anonymized analytics

We do not use your data to train third-party models unless explicitly permitted.

  1. Data Sharing We do not sell your personal data. We may share it with:

Service providers (e.g., hosting, analytics) under strict confidentiality agreements

Law enforcement if required by law

  1. Data Retention We retain data only as long as necessary:

Account data: kept until you delete your account

AI input logs: may be temporarily stored for debugging or model improvement (anonymized)

Logs: retained per security best practices (e.g., 30–90 days)

  1. Cookies & Tracking Aura may use minimal cookies for:

Session management

Localization or language settings

Security purposes

We do not use third-party trackers or ads.

  1. Your Rights You have the right to:

Access or update your personal information

Request deletion of your account and associated data

Contact us with concerns or questions at privacy@xalorra.com

  1. Children’s Privacy Aura is not intended for use by children under 13. We do not knowingly collect personal data from children.

  2. International Users By using Aura from outside Indonesia, you agree that your data may be processed and stored in accordance with this policy on servers located in Asia or globally.

  3. Changes to This Policy We may update this Privacy Policy from time to time. We’ll notify you of significant changes via the platform or by email.

  4. Contact Us If you have any questions or requests regarding this Privacy Policy:

📧 Email: privacy@xalorra.com 🏢 Organization: Xalorra Foundation